At Brown Cows Dairy Organic Farm, we are committed to delivering fresh and high-quality products to your doorstep safely and on time.
Order Processing
• Orders are processed within 1–2 business days after payment confirmation
• Processing includes quality check, packing, and dispatch
Shipping Locations
We currently ship across India and USA .
Estimated Delivery Time
Location Delivery Time Telangana 2–5 business days Rest of India 3–10 business days
Delivery times may vary due to courier delays, weather, or other circumstances beyond our control.
Shipping Charges
Shipping charges are calculated at checkout based on:
• Delivery address
• Product weight
• Shipping method
Free shipping offers may apply during promotions or special sales.
Order Tracking
Once shipped, you will receive:
• A confirmation message/email
• A tracking number to monitor delivery status
Failed or Delayed Deliveries
If delivery fails due to:
• Incorrect address
• Customer unavailable
• Refusal to accept parcel
The shipment may be returned to us.
Re-delivery may require additional shipping charges.
Damaged or Missing Products
If your order arrives damaged or incomplete:
Contact us within 48 hours with:
• Order number
• Photos of the product/package
We will resolve it as quickly as possible.
Address Changes
Please ensure your address is correct while ordering.
We cannot guarantee updates after dispatch.
Customer Responsibility
You must provide:
• Accurate delivery details
• Valid contact number
We are not responsible for delays caused by incorrect information.
Contact Information
Brown Cows Dairy Organic Farm
📧 Email: browncowsdairy@gmail.com